Meeting the needs of the nurse manager and nursing director and those who aspire to attain a leadership role
ONE DAY PROGRAM - 9.00 am to 4.00 pm

Presented by Anne Evans-Murray RN, M.Ed. Professional Counselor, Australasian presenter.

First session:    Communication and the leader
 
Second session:   Styles of leadership / Emotional intelligence 
 
Third session:  Managing difficult situations / Bullying psychology
 
Fourth session:  Generational issues with staff

The workshop examines the skills and knowledge required of an effective leader. It looks at the common errors than managers make and the difficulties that managers and leaders face in their role. The differences between a manager and a great leader will also be discussed. An essential seminar for the new manager and for the experienced manager wishing to increase their skills.

Other areas that will be examined are:
  • Types of leadership
  • Managing difficult situations
  • Behaviours of the bully
  • Assertiveness skills for the effective leader
  • Courage in leadership
Often managers are promoted into positions and may not have developed the necessary communication skills to manage effectively difficult situations. In this workshop, Learn the behaviours of the workplace bully and how to assertively manage them.
Anne is an experienced Nurse, Educator and Counsellor. She will discuss difficult scenarios and how best to deal with difficult situations in an assertive way. Body language is very important when dealing with people that may try to intimidate. Learn techniques in powerful body language and skills. This workshop is applicable for any manager - teachers, paramedics, doctors etc. 


The registration fee covers:
  •  Seminar attendance
  •  Seminar notes
  •  Arrival coffee or tea
  •  Morning tea
  •  Buffet lunch
  •  Afternoon tea
  •  Certificate of attendance issued.
  •  May be tax deductible; check with your tax accountant.
 
Facilitator for this workshop is Anne Evans-Murray
R.N., MACN,  B.Health Sc., Grad. Dip. Ed., Masters of Education, Grad Dip Ed. Diploma of Professional Counselling, Grad Certificate in Critical Care. Certificate IV Training & Assessment. ACCCN certified Advanced Life Support Instructor.

Anne has a passion for teaching which she does in a unpretentious way that ensures you will not only understand and retain what she presents, but will enjoy this learning experience. 

Anne is a professional counsellor and has her own private practice on the Gold Coast. She has extensive experience of over 26 years lecturing for Gold Coast Health District and Griffith University. Anne is a frequent presenter at workshops, seminars & conferences throughout Australia and New Zealand.
AUCKLAND
Friday 13th September 2019
Cost: $270.00

AUCKLAND
Monday 7th September 2020
Cost: $275.00